SHIPPING POLICY
AUSTRALIA
We offer free tracked shipping within Australia via Auspost Parcel Post on orders of $75 (AUD) or more when you select "standard shipping" at the checkout. Delivery cost for orders under $75 is $8.95 standard delivery or $11.95 for express . Please note that we are not responsible for parcels lost in transit or missing deliveries. Delivery period is 4-6 working days.
For urgent orders please select "express shipping". Items sent by express post will incur a $10.00 fee.
NEW ZEALAND
We offer free tracked shipping to New Zealand via Australia Post Economy Air on orders of $99 (AUD) . Delivery cost for under $99 is $12.50 (AUD). Please note that we are not responsible for parcels lost in transit or missing deliveries. Delivery period is 7-9 working days.
PLEASE NOTE
We advise customers ordering in New Zealand to limit their purchases to under $200 (AUD) to avoid paying expensive duties. If ordering multiple deliveries, please allow some time between purchases or New Zealand customs may count them as one order and apply duties accordingly
RETURN POLICY
We are happy to refund goods that are un-opened, with packaging intact, within 14 days of the purchase date.
The buyer is responsible for paying postage costs.
Goods should be returned by registered post, as we cannot be liable for lost parcels. Please email us at sales@sustainablehosiery.com prior to sending your item back to confirm your request to refund.
Please address your return package to:
Returns
Sustainable Hosiery Australia
311 Annandale st
Annandale
NSW 2038
Refunds will be issued upon receipt of your item and confirmation that the item is in an unused and resalable condition.
Refunds can only be issued to the original purchaser.
PAYMENT METHOD
We offer secure payment via Visa and Mastercard or through Paypal.
WHOLESALE INQUIRIES
If you are a retailer and would like to know more about having Swedish Stockings Conscious Pantyhose in your store, please email us at sales@sustainablehosiery.com